Complaints

All disciplines in our organisation work according to strict guidelines to ensure everybody acts the same way. This way you can trust to receive high quality and safe healthcare.

We continuously strive to make your visit to PoliDirect as comfortable as possible. However, in case we have not met your expectations, we would like to know about it. If you have any questions or comments, please use the form below.

Our privacy policy states how we handle your input. Filling in and sending below document to us means that you agree with this policy.

What happens with your complaint?

Depending on the nature of the complaint, the person(s) involved, his/her supervisor, the complaints committee and the complaints officer will look at it. We would like to hear your side and will do our utmost to resolve your complaint satisfactorily.

Click here to read more about the process and our complaints procedure.